FAQ FAQ
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  • Which markets are your products mainly exported to?

    Our products are exported to more than 30 countries and regions around the world, including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, and Canada. We provide products and services for many well-known OEM customers of Fortune 500 companies.

  • How to arrange goods transportation?

    We are more than 50 kilometers away from Ningbo Port, and we mainly adopt sea transportation, which is convenient and efficient. For urgent delivery, we can also arrange air transportation through Ningbo or Shanghai airports.

  • What payment terms do you accept?

    The trade terms (such as FOB, CIF, etc.) will be confirmed when quoting. For mass production, we usually adopt the method of 30% advance payment and the balance paid against a copy of the bill of lading. We mainly accept T/T, and L/C can also be negotiated.

  • How to ensure product quality?

    We implement full-process quality management. Each process is inspected with colorimeters, microscopes, and other equipment, and 100% of the finished products are finally inspected in accordance with customer requirements and international standards. We have an advanced laboratory equipped with complete testing equipment to ensure comprehensive monitoring of products and delivery of high-precision products.

  • What is the company scale and personnel structure?

    The company currently has more than 260 employees, including 22 design engineers and 26 professional and technical personnel.

  • What is the company's production capacity?

    We have 12 energy-saving and environmentally friendly modern production lines, which can stably meet the needs of various orders.

  • Do you support customized production?

    Customized production is our core business. We can develop and manufacture products according to the drawings or samples you provide.

  • What products do you mainly provide?

    We focus on the production of water filter pots, filter cartridges, instant hot water dispensers, pet water fountains, and ice makers.

  • Are you a factory or a trading company?

    We are a direct manufacturer with independent production capacity. We have our own processing factories and an international trade sales department, providing a full-process service from production to export.

  • How long will it take to receive a reply after inquiry?

    We attach great importance to every inquiry. On working days, we will reply within 12 hours after receiving your inquiry.