Service- Cixi City Sharmoon Electric Co., Ltd

SERVICE & SUPPORT

Reliable OEM/ODM support with efficient communication, professional follow-up and dependable quality assurance.

Quick Response
24/7 Support
Quality Assurance

Our After-Sales
Commitments

Response Within 24 Hours
Replacement & Repair
Records & Traceability

Customisation process

With a strong R&D team, we can develop and manufacture products based on customer samples and technical documents, providing efficient support from design to production.

Drawings or Samples

We get the drawings or samples from customers.
Sample Confirmation

We will make a sample according to the customer's drawing or sample and send it to the customer for confirmation.
Quotation

When a confirmed sample is obtained from the customer, we will give the customer a quote, or if the customer sends a sample, then a direct quote can be given.
Mass Production

Once the customer has confirmed the sample and sent in the product order, we start mass production.
Quality Inspection

After the product is produced, our inspectors will inspect the product, or we will invite customers to inspect it together.
Shipment

When the inspection result is OK and the customer confirms that the product can be shipped, we will send the product to the customer.